Community Product Consulting

Better community products start with better user mechanics.

I help community-driven companies diagnose what is working, what is leaking, and what to fix first across acquisition, activation, retention, and participation.

The problem most teams miss

Most products that want community do not fail because the idea is weak. They fail because the user system is unclear.

The Fan Lab helps teams see that system clearly: who comes in, who activates, who returns, who contributes, and why.

What I Do

I help teams understand the machine before they make bigger bets.

Funnel & Product Signal Diagnostic

A focused engagement reviewing acquisition, activation, retention, referral, and participation mechanics.

Diagnostic engagements start at $4,500.

Persona & Behavior Review

Identify which user types create value, where behaviors diverge, and where the product is mismatched.

Advisory Sessions

Targeted strategy and diagnosis for founders or product leaders.

$250-$300/hour.

Ongoing Consulting

Monthly support for growth, onboarding, community mechanics, and prioritization.

Available by scope.

Who I Help

Best fit: teams with traction but not enough clarity.

Selected Experience

Where product, audience behavior, and community dynamics collide.

Rhapsody / Napster 8tracks Gimme Radio Advisory & Consulting The Fan Lab Writing

Writing / Insights

Thinking that shows up in the work.

The writing is not separate from the consulting. It shows how I approach the system.

Participation Before Growth

Why more traffic does not fix weak community mechanics.

Read article

The Activation Trap

How early onboarding decisions create long-term retention leaks.

Read article

Fan Behavior as Product Signal

What builders can learn from repeat behavior in fan-driven products.

Read article

Work With Me

Let's look at the system.

If you are building a community-driven product and need a clearer picture of what is working, what is broken, and what to do next, let's talk.

Tell Me About Your Product